After dedicating 20 years to teaching, Patrick felt it was time for a new challenge. He had no specific direction in mind but was introduced to the idea of working as a supervisor at Deseret Industries during a conversation with a mentor. 

“He said, ‘With your teaching degree, this would be a fantastic move for you,’” Patrick recalls. 

Inspired by this advice, Patrick applied for and secured a position as an operational supervisor. He has now been working in the role for six years and appreciates the chance to use his background and skills in new, impactful ways. 

“I became a teacher because I wanted to make a difference in people’s lives,” Patrick notes. “I still have that opportunity here—we teach people every day.”

As an operational supervisor, Patrick coaches associates in developing important workplace skills and behaviors. His role involves mentoring, guiding, and supervising in a learning-enhanced environment, better preparing associates for future employment. 

“Having a safe atmosphere is very good because that’s when we can apply the principles that are in our job training program,” Patrick says. “We teach behaviors that all workers in any work atmosphere should have, and that’s what helps them improve and develop.” 

Thanks to his background in education, Patrick quickly found that coaching came naturally. But just like those in the DI job training program, he also embraced the chance to grow. 

“It took a little bit of learning for me to transition into the retail environment,” Patrick says. “Luckily, I had some very good mentors.” 

As a leader, Patrick inspires his team by building genuine connections. His favorite way to strengthen trust and understanding is by joining team members in their tasks. 

“I like to work alongside the people who are on my team,” Patrick says. “They’re more apt to learn from you when you’re working next to them because there’s humility there.”

One associate who stood out to Patrick was a woman who joined Deseret Industries after a divorce and 20 years out of the workforce. Despite her challenges, she rose to the occasion, becoming a team lead and eventually securing on-the-job work experience through a business partnership with another company. By leveraging her experience and expertise, she was ultimately hired by that company. 

“I’ve seen people come in and just blossom,” Patrick says. “You don't see it every day, but when you do, it’s fantastic. The DI job training program really does help people grow. It really does make a difference in people’s lives.” 

Would you benefit from working with a supervisor to improve your job skills and behaviors? Consider applying for the DI job training program today by visiting your local Deseret Industries.